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SLC Senior Sales Manager Hybrid - US

SLC Senior Sales Manager

Full Time • Hybrid - US
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
 About the Role
 
As the Senior Sales Manager within the College Hunks Hauling Junk and Moving Sales & Loyalty Center, you will serve as a critical leader responsible for shaping, guiding, and executing the overall sales strategy of our high-volume call center operation. Reporting directly to the SLC Director, you will oversee a team of Sales Managers and collaborate closely with cross-functional leaders to optimize performance, strengthen team capability, and ensure our clients’ business goals are consistently exceeded.
 
What You’ll Do (Responsibilities of the Role)
In this role, you will not only influence daily sales execution but also help shape the future of the SLC by modeling strong leadership, fostering an exceptional employee experience, and ensuring operational rigor. Your ability to inspire teams, analyze performance, and adapt strategies quickly will directly contribute to the success of College Hunks Hauling Junk and Moving and the satisfaction of our franchise partners and clients.

In this role, the Sr Sales Manager will:

·       Collaborate with the Director to define and execute sales strategies, including setting sales targets, sales forecasting, and establishing a roadmap for achieving targets.
·       Lead, motivate, and support a team of Sales Managers, providing clear direction, setting expectations, and ensuring the achievement of sales goals.
·       Establish performance metrics and KPIs, track the performance of Sales Managers and sales teams, and provide regular feedback to drive improvements.
·       Collaborate with the operations and training teams to oversee the development and implementation of comprehensive sales training programs for sales agents, equipping them with the skills and knowledge needed to succeed.
·       Utilize data and analytics to track sales performance, identify trends, and make data-driven decisions to improve sales operations. Regularly report on performance to the Director.
·       Continuously assess and optimize sales processes within the call center, identifying areas for improvement and streamlining operations for increased efficiency.
·       Assist in managing the budget for the sales department, ensuring that resources are allocated effectively to support the achievement of sales objectives.
·       Participate in strategic planning by offering insights and recommendations for achieving long-term sales objectives, including market expansion, client acquisition, and product or service offerings.
·       Collaborate with Operations and HR to lead the recruitment and selection of top-tier sales talent, ensuring that the team is adequately staffed. Develop talent within the department and address succession planning.
·       Handle difficult conversations, conflicts, and performance improvement discussions with professionalism and effectiveness.
·       Ensure that sales operations are in compliance with all relevant regulations and that quality assurance measures are consistently applied.

What You Bring (Experience Needed for the Role)
 
  • 5+ years of leadership experience in a high-volume call center environment (sales-driven preferred).
  • Omni-channel sales call center experience
  • Strong track record of managing teams to revenue and conversion goals.
  • Innovator in AI and Technology Application 
  • Experience managing budgets, P&L, and labor forecasting.
  • Excellent coaching, communication, and team-building skills.
  • Data-driven mindset with the ability to analyze KPIs and drive change.
  • Highly organized with strong operational awareness and problem-solving skills.

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





College Hunks Hauling Junk and Moving - Corp Office is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

College HUNKS Culture

Our purpose is to “Move the World” emotionally by eliminating stress for people who are moving or dealing with clutter, and by creating opportunities for entrepreneurs and hard workers who are eager to learn how to build a business. We do it by living out our core values.
Our four core values are:
Building Leaders
Mentor employees to help them learn and take on responsibility, and advance in business and in life.
Always Branding
Always being professional and aware of how others see you, whether or not you are with a customer.
Create a Fun, Enthusiastic, Team Environment
The kind of environment in which morale is high and people flourish.
Listen, Fulfill, and Delight
Paying attention to others and showing extra courtesy or adding a little spark to their day.