About You:
As a Franchise Business Coach, you will work directly with franchise owners over the phone and in the field to make a positive impact on top-line revenue, bottom-line profitability, and cash flow. Monitor and coach to daily performance metrics to drive sales activity and ensure costs are in line with brand standards to promote profitability. Understand and utilize internal standards to ensure proper service delivery and client "WOW" factor. Create a relentless focus on consistent execution of the basics; provide best practices on-location training assistance as needed to support operations, marketing, human resource management, financial and business development in each location. Identify roadblocks to franchise profitability, regardless of origin, and work to take appropriate action to solve for the individual and/or system. Be well-versed and enforce standard operating procedures, franchise agreement and moving licensing regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Work with 25-30 locations and act as a franchisee facing resource to include on-location visits with your assigned group of franchise partners.
· Through the use of scorecards, assist in coaching to and holding franchise partners accountable to the College H.U.N.K.S. Way.
· Participate in new franchise training and ongoing training program development.
· Collaborate with the coaching team to share best practices in coaching as well as connecting franchise partners to subject matter experts throughout the brand.
· Contribute to the ongoing documentation, training and refinement of best practices for franchise partners.
· Interpret financial statements such as P&L, cash flow statement and recommend areas of opportunity for franchise partners to improve profitability and maximize growth opportunities.
· Keep accurate, historical records of franchise partner interactions through documentation in FranConnect.
· Create yearly financial forecasts in conjunction with franchise partners, using historical location data, brand standards and benchmarks.
· Support departmental quarterly and year initiatives where appropriate including creation or refinement of operations manual.
· Other duties as assigned.
Education and/or Experience:
· Bachelor's degree (B. A.) from four-year college or university OR
· 4+ years related experience and/or training OR
· Equivalent combination of education and experience.
Communication Skills:
· Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Travel Requirements:
· To perform the duties of this job the employee is frequently required to drive up to 100 or more miles, as well as fly. The employee will frequently travel overnight and out of town.
CHHJ/M Franchising L.L.C. offers a robust rewards package including flexible work schedule, fully remote and hybrid work opportunities, comprehensive health benefits, paid time off and company holidays, a 401(k) program with generous company match and so much more!
Hours of operation for our Headquarters are Monday – Friday 8am – 5:00pm
Do you think you can WOW our Executives? Apply today! EEO EmployerDuties:
- Provide business coaching and consulting services to clients
- Assist clients in developing and implementing effective business strategies
- Conduct assessments to identify areas for improvement and growth
- Create action plans and provide guidance to clients on how to achieve their business goals
- Help clients with customer relationship management and improving customer satisfaction
- Support clients in project management and ensuring successful project completion
- Assist clients in negotiating contracts and agreements with vendors and partners
- Provide guidance on marketing strategies and tactics to help clients reach their target audience
Skills:
- Strong communication and interpersonal skills to effectively work with clients
- Excellent problem-solving and analytical abilities to identify business challenges and provide solutions
- Project management skills to effectively manage multiple client projects simultaneously
- Negotiation skills to assist clients in securing favorable contracts and agreements
- Knowledge of customer relationship management principles and techniques
- Understanding of marketing strategies and tactics to help clients effectively promote their products or services
This role requires a strong background in business coaching, as well as expertise in customer relationship management, project management, negotiation, and marketing. The ideal candidate will have a proven track record of helping businesses achieve success through strategic planning, effective implementation, and continuous improvement.
Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, CBS’s Undercover Boss, HGTV's House Hunters, CNBC’s Blue-Collar Millionaires and more. With nearly 200 franchise locations across North America, College H.U.N.K.S. Hauling Junk & Moving (CHHJ/M) is one of the largest and fastest growing franchise opportunities. The company is a multi-year consecutive winner of the INC 5000 Fastest Growing Companies award, and headquartered in beautiful sunny Tampa, FL. The “Brand Central" team provides franchise support to the franchise owners across the country and operates a World Class Sales and Loyalty Center.
A purpose-driven, values-based, socially conscious organization that has been recognized as one of the Top Places to Work and is known for its unique and fun company culture, CHHJ/M is an ideal place to flourish and grow as a professional.
COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
